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Renjith On June - 16 - 2009

Problem: When you click Start and then click My Computer, or when you double-click My Computer on your Windows desktop, Windows may search (a flashlight may appear) for a long time (for example, 5 minutes) before files appear. it will drive you nuts!

What could be causing this? As per Microsoft it usually happens because of Windows Image Acquisition (WIA) Service or HP printer or scanner software. To fix this problem either we need to Disable the Windows Service or unplug any HP USB device (Models listed in Microsoft site)For my case the Windows Service was stopped (As I checked a few computers i found that this service is by default disabled) but the HP printer software’s were installed but the printer was not plugged. So I was sure it’s because of this printer drivers and corresponding applications so I have removed the HP printer software package and restarted the computer. Tried opening the “My computer” again and it came up normally.

So the best thing would be removing unnecessary drivers from the desktop or laptop if you dont use that particular hardware.

For more info visit microsoft’s website

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Categories: Microsoft, Tips

One Response

  1. Jaabi says:

    Thanks for the Post.

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